Terms of service
Terms of Service
Last updated: August 8, 2026
Welcome to SOLVERO. These Terms of Service govern your use of the SOLVERO website and your purchase of our products. By accessing our website or placing an order, you agree to these Terms.
1. General
SOLVERO operates this online store and provides products, information, and services through the website.
You must be at least the age of majority in your country or have permission from a parent or legal guardian to use our services.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion where permitted by law.
2. Products and Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.
However, colors and appearance may vary slightly depending on your device or screen.
Product specifications may also change when suppliers update a product. We will make reasonable efforts to keep our product information current.
3. Prices and Payments
All prices displayed on our website are shown in the applicable currency at checkout.
Prices may change without prior notice.
We reserve the right to correct pricing errors, including errors caused by technical issues or incorrect product information. If an order has been placed at an obviously incorrect price, we may cancel the order and provide a full refund.
Payment must be successfully received before an order is processed.
4. Orders
After placing an order, you will receive an order confirmation by email.
An order confirmation does not necessarily guarantee that the order can be fulfilled. We reserve the right to cancel an order if:
- The product is unavailable.
- There is an error in the product listing or price.
- We suspect fraudulent or unauthorized activity.
- Shipping to the provided destination is unavailable.
If we cancel an order after payment has been received, you will receive a refund.
5. Shipping and Delivery
We offer shipping options and estimated delivery times displayed during checkout or on the relevant product page.
Delivery times are estimates and are not guaranteed unless explicitly stated otherwise.
Delays may occur because of customs, carriers, weather, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate shipping address.
6. Returns and Refunds
Our return and refund rules are described in our Return & Refund Policy.
Where applicable law provides consumers with mandatory rights, those rights will apply regardless of anything stated in these Terms.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, contact us as soon as possible at:
We may request photographs or videos of the product and packaging to help us investigate the issue.
Depending on the circumstances, we may provide a replacement, refund, or another appropriate solution.
8. Intellectual Property
All content on the SOLVERO website, including logos, branding, text, graphics, images, product descriptions, and other materials, is owned by or licensed to SOLVERO unless otherwise stated.
You may not reproduce, modify, distribute, or use our content without prior written permission.
9. Prohibited Use
You agree not to use our website:
- For unlawful purposes.
- To commit fraud or abuse.
- To interfere with the operation or security of the website.
- To attempt unauthorized access to our systems.
- To submit false or misleading information.
- To infringe the rights of others.
10. Third-Party Services
Our store may use third-party services, including payment providers, shipping providers, suppliers, analytics services, and other technology providers.
Your use of certain services may also be subject to the terms and policies of those third parties.
11. Disclaimer
To the extent permitted by law, SOLVERO does not guarantee that the website will always be available, uninterrupted, or error-free.
We do not guarantee that products will be suitable for every individual use or circumstance. Customers should follow the instructions and safety information supplied with each product.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SOLVERO will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be published on this page with the updated date.
14. Governing Law
These Terms are governed by the laws applicable to SOLVERO and the jurisdiction in which the business is established, subject to any mandatory consumer protection rights that apply to customers in their country.
15. Contact
For questions regarding these Terms, orders, or our services, contact:
SOLVERO
Email: support@thesolvero.com